PCI provides a complete list of implementation services around Enterprise Management Solutions and integrations. In keeping with customer business trends for sophisticated monitoring of IT assets at more economical prices, we continue to grow our practice around ITIL based solutions that reduce the cost of implementation and time to delivery. This ultimately increases the ROI and success of our solutions while reducing cost.
Our implementation partner, The Occam Group has been delivering process based solutions for the past 22 years involving many different enterprise management tools. As ITIL has become an accepted practice in the industry, The Occam Group has adopted ITIL best practices and integrated those into our internally developed best practices. As part of this effort, The Occam Group has been actively delivering ITIL based solutions thru the use of Service Management Process Model(tm) for Hewlett Packard Service Manager. The various Process Models provide tool configuration that allows for the rapid adoption of ITIL best practices.